EmployeeManual – Club Buddies

SECTION 1

INTRODUCTION

This manual is designed to acquaint you with Buddies Private Club for Gay & Bisexual Men and provide you with information about policies and procedures affecting your time with us.

The information contained in this manual applies to all personnel of Buddies Private Club for Gay & Bisexual Men. Following the policies and procedures described in this manual is considered a condition of continued involvement at Buddies Private Club. The contents of this manual shall not constitute nor be construed as a promise of employment or as a contract between the company and any of its stuff members. The manual is a summary of our policies and procedures, which are presented here only as a matter of information.

You are responsible for reading, understanding, and complying with the provisions of this manual. Our objective is to provide you with a work environment that is safe and fun.

RELATIONSHIPS

You enter into involvement voluntarily, and you are free to resign at any time for any reason or no reason. Similarly, Buddies Private Club for Gay & Bisexual Men is free to conclude its relationship with any individual, any time for any reason or no reason.

SECTION 2

POLICIES

NON-DISCLOSURE/CONFIDENTIALITY

The protection of confidential business information and trade secrets is vital to the interests and success of Buddies Private Club for Gay & Bisexual Men. Such confidential information includes, but is not limited to, the following examples:

Compensation data,
Financial information,
Marketing strategies,
Pending projects and proposals,
Proprietary production processes,
Personnel/Payroll records, and
Conversations between any persons associated with the company.

Individuals who improperly use or disclose trade secrets or confidential business information will be subject to disciplinary action, including termination of employment and legal action, even if they do not actually benefit from the disclosed information.

ORIENTATION & TRAINING

Orientation is a formal welcoming process that is designed to make you feel comfortable, informed about the company, and prepared for your position. Orientation is conducted by a supervisor, and includes an overview of the company history, an explanation of the company core values, vision, and mission; and company goals and objectives.

You will be presented with all codes, keys, and procedures needed to navigate within the workplace. Your supervisor will then introduce you to staff throughout the company, review your job description and scope of position, explains the company’s evaluation procedures, and help you get started on specific functions.

BUSINESS HOURS

Buddies Private Club for Gay & Bisexual Men is open for business from 3pm – 4am Monday Thru Thursday & 3pm Friday to 4am Monday Morning everyday, except for Thanksgiving day and Christmas day which is 6pm – 4am.

BREAK PERIODS

Since Buddies Private Club for Gay & Bisexual Men is run with one staff member it does not provide breaks during work hours except for smoke breaks to be taken in the designated public areas of the club in order to be available should any club members need assistance. Smoking must be limited to no more than one quick (3 or 4 minutes) cigarette break per hour.

Personal business should be conducted on your own time. Personal calls, texts and emails should not be conducted during shift.

You are to arrive at work, ready to work. The first 2 hours of the opening shift is to be spent only on opening task to prepare the club for business. There is to be no eating, snacking, or anything in between until after the business is open and all opening procedures are done.

If you do not adhere to the break policy, you will be subject to disciplinary action, including termination.

INCLEMENT WEATHER/EMERGENCY CLOSINGS

At times, emergencies such as severe weather or power failures can disrupt club operations. The decision to close the office will be made by the supervisor ONLY.

You are NOT authorized to make this decision on your own. If you believe the club should be closed, you must contact a supervisor.

Time off from scheduled work due to emergency closings will be unpaid.

OUTSIDE EMPLOYMENT

You may hold outside jobs in non-related businesses or professions as long as you meet the performance standards of your job description with Buddies Private Club for Gay & Bisexual Men. Unless an alternative work schedule has been approved by Buddies Private Club for Gay & Bisexual Men, you will be subject to the company’s scheduling demands, regardless of any existing outside work assignments.

Buddies Private Club for Gay & Bisexual Men’s office space, equipment, and materials are not to be used for outside employment.

CORRECTIVE ACTION

Buddies Private Club for Gay & Bisexual Men holds each of its staff members to certain work rules and standards of conduct. When you deviate from these rules and standards, Buddies Private Club for Gay & Bisexual Men expects your supervisor to take corrective action.

Corrective action at Buddies Private Club for Gay & Bisexual Men is progressive. That is, the action taken in response to a rule infraction or violation of standards typically follows a pattern increasing in seriousness until the infraction or violation is corrected.

The usual sequence of corrective actions includes a verbal warning, a written warning, probation, and finally termination. In deciding which initial corrective action would be appropriate, a supervisor will consider the seriousness of the infraction, the circumstances surrounding the matter, and your previous record.

Though committed to a progressive approach to corrective action, Buddies Private Club for Gay & Bisexual Men considers certain rule infractions and violations of standards as grounds for immediate termination of employment. These include but are not limited to: theft in any form, insubordinate behavior, vandalism or destruction of company property, being on company property during non-business hours, the use of company equipment without prior authorization by a supervisor, untruthfulness about personal work history, skills, or training, divulging Company business practices and information regarding club members, sexual contact with a member during your assigned shift, being in a private room with the door closed with or without a member, drug or alcohol usage directly prior to or during a shift and misrepresentations of Buddies Private Club for Gay & Bisexual Men to a customer, a prospective customer, the general public, or an employee.

TERMINATION

Termination is an inevitable part of personnel activity within any organization, and many of the reasons for termination are routine. Below are a couple examples of some of the most common circumstances under which relationships are terminated:

Resignation – voluntary termination initiated by an employee.
Termination – involuntary termination initiated by Buddies Private Club for Gay & Bisexual Men.

When you intend to terminate your relationship with Buddies Private Club for Gay & Bisexual Men, you must give Buddies Private Club for Gay & Bisexual Men at least two (2) weeks written notice.

Since your relationship with Buddies Private Club for Gay & Bisexual Men is based on mutual consent, both you and Buddies Private Club for Gay & Bisexual Men have the right to terminate at will, with or without cause during the Introductory/Probationary Period.

If you terminate your relationship with Buddies Private Club for Gay & Bisexual Men, you must return all uniform shirts, records, keys, and any other materials that are property of Buddies Private Club for Gay & Bisexual Men. No final settlement of pay will be made until all items are returned in appropriate condition. The cost of replacing non-returned items will be deducted from the final paycheck. Furthermore, any outstanding financial obligations owed to Buddies Private Club for Gay & Bisexual Men will also be deducted from the final check.

Depending on the reason for Termination, a supervisor may elect to ban you from Club Q, Club Buddies and the property for a period of several months to permanently. You will be notified if this is the case.

SAFETY & EMERGENCIES

You are expected to obey safety rules and exercise caution and common sense in all work activities. You must immediately report any unsafe conditions to your supervisor. Anyone who violates safety standards, causes hazardous or dangerous situations, or fails to report or, where appropriate, remedy such situations, may be subject to disciplinary action including termination.

In the case of an accident that results in injury—regardless of how insignificant the injury may appear—employees should notify their supervisor immediately.

Fire Safety

Know the locations and operation of fire extinguishers (front lobby and locker room).
If a fire cannot be quickly extinguished, turn on house lights, warn all guests, and evacuate via the hot-tub patio gate and/or front door.
Call 911 and notify Club Q(if open) to evacuate.
If for any reason, 911 is called, you must notify your supervisor immediately, NOT AFTER the agency(fire, police, paramedics) arrives.

Medical Emergency

Assist the guest to the extent you are able. If they can move, escort them to the lobby.
If they cannot move, turn on house lights, call 911, and inform guests that paramedics will enter the club.
Notify Club Q(if open) and the supervisor of the situation.
If for any reason, 911 is called, you must notify your supervisor immediately, NOT AFTER the agency(fire, police, paramedics) arrives.

Law Enforcement & Inspectors

Club Buddies operates under Colorado private-club standards. Entry is not authorized for law enforcement or inspectors (building, health, zoning, etc.) without a warrant, emergency, or supervisor permission.
Provide the pre-approved letter contained in this manual if an agency requests entry.
Collect their card/contact details and inform them a supervisor will follow up.
If for any reason, 911 is called, you must notify your supervisor immediately, NOT AFTER the agency(fire, police, paramedics) arrives.

Intoxicated Guests

Handle overly intoxicated guests with patience and respect. Offer water and encourage them to sit or lie down. No one is mad at them. Do not argue with them. You want to simply try and come to a happy middle ground, and try your best to keep anything from escalating.
If a guest becomes unruly, request assistance from Club Q security(if open).
Removal is a last resort! Notify a supervisor before taking action to remove anyone.
If for any reason, 911 is called, you must notify your supervisor immediately, NOT AFTER the agency(fire, police, paramedics) arrives.

HEALTH-RELATED ISSUES

If you become aware of any health-related issue, you should notify your supervisor of your health status. This policy has been instituted strictly to protect you.

A written “permission to work” from your doctor is required at the time or shortly after notice has been given. The doctor’s note should specify whether you are able to perform regular duties as outlined in your job description.

FACILITY ACCESS & BUILDING SECURITY

If you are issued keys or pin-codes for access to the club, you are responsible for their safekeeping. You will sign a Building Key Disbursement form upon receiving the key. The last worker who leaves the club at the end of the business day assumes responsibility to ensure that all doors are securely locked, all lights are turned off, and the security alarm is set. You are not allowed on Company property after hours without prior authorization from the supervisor.

Additional facility access and security requirements:

Lock the office door whenever you are not inside.
Red lobby doors and the main door must remain closed and never be propped open.
The club may never be left unattended between 3:00 PM and 4:00 AM.
Remain in the club for the entirety of your shift. Do not enter Club Q, hang out outside, or go to your car. If you need something from Club Q, call and request they bring it to you.

INSURANCE ON PERSONAL EFFECTS

You should be sure that your own personal insurance policies cover the loss or damage of any personal posessions on company property. Buddies Private Club for Gay & Bisexual Men assumes no risk for any loss or damage to personal property, within or outside of the building.

SUPPLIES; EXPENDITURES; OBLIGATING THE COMPANY

Only authorized persons may purchase supplies in the name of Buddies Private Club for Gay & Bisexual Men. If your regular duties do not include purchasing, you shall not incur any expense on behalf of Buddies Private Club for Gay & Bisexual Men or bind Buddies Private Club for Gay & Bisexual Men by any promise or representation without supervisor approval. Any expense requires you to coordinate with your supervisor for reimbursemt if applicable.

PARKING

You must park your car on the west or south west side (Buddies side) of the building.

VISITORS IN THE WORKPLACE

To provide for the safety and security of you, club members, and the facilities at Buddies Private Club for Gay & Bisexual Men, NO personal visitors are allowed in the club or at the window. You are here to work, not to socialize with friends.

MEMBERSHIP & ENTRY

No Tours

Tours are not available. No one may enter Buddies Private Club for Gay & Bisexual Men unless they are a member and checked in—this includes Club Q staff, GoGo’s, friends, boyfriends, etc.

Employee Free Entries

Free entry is extended to Club Q employees, Buddies Private Club for Gay & Bisexual Men employees, and Club Q GoGo’s per the current list maintained by a supervisor.

Buddies is not a social lounge party area for staff. Free entries are provided to use the club, not to congregate or stay in a staff circle/clique.

All free entries must immediately change into a towel. Excessive in‑and‑out, loud, or disruptive behavior is not permitted.

The Buddies clerk is responsible for consistently enforcing the towel policy.

SECTION 3

STANDARDS OF CONDUCT

Buddies is a professional workplace and must be treated as such at all times.

The work rules and standards of conduct for Buddies Private Club for Gay & Bisexual Men are important, and the Company regards them seriously. You are required to become familiar with these rules and standards. In addition, you are expected to adhere to them when performing your job and conducting Company business. Please note that anyone who deviates from these rules and standards will be subject to corrective action, up to and including termination.

While not intended to list all the forms of behavior that are considered unacceptable in the workplace, the following are examples of rule infractions or misconduct that may result in disciplinary action, including termination.

Arriving unprepared for your shift or attempting to handle personal errands during work hours.
Eating, snacking, or consuming “in-between” food before 3:00 PM or before all opening procedures and tasks are complete.
Failing to remain actively engaged—there is always work to be done, such as laundry, cleaning, marketing tasks, touch-up painting, dusting, or organizing. Refer to the “Extra Work” lists as needed.
Sleeping, lounging, or “chilling” on shift.
Sitting idle instead of being actively engaged.
Personal calls or texting during shift. The office phone is not for personal use.
Personal use of the office computer.
Use of music, TVs, headsets, personal computers, or games during shift, including playing music in the office or front lobby.
Divulging personal information regarding club members to anyone other than a supervisor.
Divulging the activities of any club member to anyone other than a supervisor.
Theft or inappropriate removal or possession of property.
Falsification of timekeeping records.
Working under the influence of alcohol, marijuana, illegal drugs or illegal/misuse of prescription drugs.
Possession, distribution, sale, transfer, or use of alcohol, marijuana, illegal drugs, or prescription drugs in a manner not intended by a doctor in the workplace.
Fighting or threatening violence in the workplace.
Boisterous or disruptive activity in the workplace.
Negligence or improper conduct leading to damage of company-owned or customer-owned property.
Insubordination or other disrespectful conduct.
Violation of safety or health rules.
Smoking in unauthorized locations in the workplace.
Excessive absenteeism, tardiness, or any absence without notice.
Unauthorized use of telephones, or other company-owned equipment.
Using company equipment for purposes other than business.
Unauthorized disclosure of business “secrets” or confidential information.
Personal use of PDAs, gaming systems, eBooks, laptops, or cell phones.
Sexual activity with another person while on company time.
Violation of personnel policies.
Unsatisfactory performance or conduct.

SEXUAL CONDUCT & BOUNDARIES

Under no circumstance may an employee play, touch, kiss, or engage in sexual contact of any type while on shift.
Employees must never be in a room, bathroom, glory hole or booth with a customer during shift for any reason.
What occurs before or after your shift is your choice; however, no activity is permitted while on shift.

SMOKING POLICY

Members may smoke only on the Patio.
Employees are limited to one smoke break no more than once every two hours, and may smoke only on the Patio—never in front of the building.

ATTENDANCE/PUNCTUALITY

The Company expects that you will be regular and punctual in attendance. This means being in the club, ready to work, at your scheduled shift starting time each day. Absenteeism and tardiness places a burden on other employees and on the Company.

If you are unable to report for work for any reason, notify your supervisor before regular starting time as soon as you know that you will not be at work. You are responsible for speaking directly with a supervisor about your absence. If you text, you MUST receive a confirmation from your supervisor that the text has been received. Should undue tardiness become apparent, disciplinary action may be required.

When you are unable to work owing to illness or an accident, you must notify your supervisor with as much notice as possible.

For example; five minutes before your scheduled shift is not appropriate notice and will result in a verbal or written notice of an infraction of policy.

TELEPHONE USE

Buddies Private Club for Gay & Bisexual Men telephones are intended for the use of serving our customers and in conducting the Company’s business.

To respect the rights of everyone and avoid miscommunication in the office, you must inform family members and friends to limit personal telephone calls during working hours.

If you are found to be deviating from this policy, you will be subject to disciplinary action.

PUBLIC IMAGE

A professional appearance is important anytime that you come in contact with club members. You should be clean, well groomed and dressed appropriately. You must bathe, brush your teeth, wear deodorant and have neatly trimmed facial hair if you have a beard or mustache.

The following items are considered appropriate working attire for Buddies Private Club for Gay & Bisexual Men:

Jeans
Khaki or black casual pants
Khaki or black casual shorts
Uniform shirt
Socks
Black or brown shoes, clean running shoes (no sandals, flip flops, etc)
Sexy underwear and shirtless are authorized with supervisor permission

CUSTOMER SERVICE

Excellent customer service is mandatory. Greet members with a professional, friendly attitude and provide full attention.

We are in business because of our members—treat each person with respect and discretion.
Frustration and atitudes in front of any members will not be tolerated and may result in a verbal or written warning. This should be a fun and friendly and professional environment for everyone, members and staff.

SUBSTANCE ABUSE

The Company is committed to providing a safe and productive workplace. In keeping with this commitment, the following rules regarding alcohol and drugs of abuse have been established for all staff members.

The manufacture, distribution, possession, sale, or purchase of controlled substances of abuse on Company property is prohibited.

Being under the influence of illegal drugs, alcohol, or substances of abuse on Company property is prohibited.

Working while under the influence of prescription drugs that impair performance is prohibited.

So that there is no question about what these rules signify, please note the following definitions:

Company property: All Company owned or leased property used by employees.
Controlled substance of abuse: Any substance listed in Schedules I-V of Section 202 of the Controlled Substance Act, as amended.
Drug: Any chemical substance that produces physical, mental, emotional, or behavioral change in the user.
Drug paraphernalia: Equipment, a product, or material that is used or intended for use in concealing an illegal drug, or otherwise introducing into the human body an illegal drug or controlled substance.
Illegal drug:
- Any drug or derivative thereof whose use, possession, sale, transfer, attempted sale or transfer, manufacture, or storage is illegal or regulated under any federal, state, or local law or regulation.
- Any drug, including – but not limited to – a prescription drug, used for any reason other than that prescribed by a physician.
- Inhalants used illegally.

Under the influence: A state of not having the normal use of mental or physical faculties resulting from the voluntary introduction into the body of an alcoholic beverage, drug, or substance of abuse.

Consistent with the rules listed above, any of the following actions constitutes a violation of the Company’s policy on drugs and may subject you to disciplinary action, up to and including immediate termination.

Using, selling, purchasing, transferring, manufacturing, or storing an illegal drug or drug paraphernalia, or attempting to or assisting another to do so, while in the course of working at Buddies Private Club.

Working or reporting to work, conducting Company business or being on Company property while under the influence of an illegal drug or alcohol, or in an impaired condition.

As the sole on‑shift staff member, you are responsible for member safety and operations; this cannot be done if you are impaired.

If your supervisor is suspicious of drug or alcohol use while working, you will be asked to perform a breathalyzer or drug test. If you refuse to submit to the test this will be considered a positive result and terminated.

INTERNET USE

Buddies Private Club for Gay & Bisexual Men employees are allowed use of the Internet and e-mail when necessary to serve our customers and conduct the Company’s business.

You may use the Internet when appropriate to access information needed to conduct business of the Company. You may use e-mail when appropriate for Company business correspondence.

Personal use of the internet is not authorized. Downloading any software to the Buddies computer is specifically not authorized.

Internet messages are public and not private. Buddies Private Club for Gay & Bisexual Men reserves the right to access and monitor all files and messages on its systems.

SHIFT CHANGE ACCOUNTABILITY

At each shift change, the incoming employee accepts responsibility for the overall condition of the club at the time of takeover. This includes, but is not limited to, the cleanliness of showers, bathrooms, public areas, private rooms, the patio, and the state of laundry (both clean and dirty).

If the incoming employee finds the club condition unacceptable, they must first request that the outgoing employee correct the issue before leaving. If the outgoing employee cannot reasonably accomplish this, or disagrees with the assessment, the incoming employee should proceed with starting their shift and relieving the outgoing employee, but must also notify a supervisor of the condition in which the club was received.

The incoming employee is then expected to work toward restoring the club to acceptable standards during their shift. Simply blaming a prior shift for poor conditions does not excuse the current employee from maintaining expected standards.

SECTION 4

WAGE AND SALARY POLICIES

WAGE OR SALARY INCREASES

Your hourly wage will be reviewed at least once each year. Your review date will usually be conducted on or about your anniversary date or the date of the previous compensation review. Such reviews may be conducted more frequently for a newly created position, or based on a recent promotion.

Increases will be determined on the basis of performance, adherence to company policies and procedures, and ability to meet or exceed duties per job description and achieve performance goals.

Although the Company’s hourly wage schedules will be adjusted on an ongoing basis, Buddies Private Club for Gay & Bisexual Men does not grant “cost of living” increases. Performance is the key to wage increases in the Company.

TIMEKEEPING

Accurately recording time worked is your responsibility. Time worked is the time actually spent on a job performing assigned duties.

Buddies Private Club for Gay & Bisexual Men does not pay for extended breaks or time spent on personal matters.

The computerized time clock is a legal instrument. Altering, falsifying, tampering with time records, or recording time on another team member’s time record will result in disciplinary action, including termination of employment.

Authorized personnel will review time records each week. Any changes to an employee’s time record must be approved by his supervisor. Questions regarding the timekeeping system or time cards should be directed to a supervisor.

PAYDAYS

All employees are paid every 2 weeks on Thursday by 1pm. Often checks are available Wed – usually by 8pm. Pay checks are issued 2 weeks in arears.

If a regular payday falls during your vacation, the employee’s paycheck will be available upon his return from vacation.

Paychecks will not, under any circumstances, be given to any person other than the employee without written authorization.

HOLIDAYS

Buddies Private Club for Gay & Bisexual Men does not provide time-and-a-half pay for work performed on holidays. Unless otherwise directed by your supervisor, any holiday that falls on the Club’s regular operating days and hours will be treated as a normal business day, and employees are expected to work their assigned shifts. The only exceptions are Thanksgiving and Christmas Day, when the Club will open at 6:00 p.m. and close at 4:00 a.m.

JURY DUTY/MILITARY LEAVE

You will be granted time off to serve on a jury or military leave without pay. However, you will be kept on the active payroll until their civic duties have been completed. A copy of the jury duty summons, or military orders and all other associated paperwork are required for the personnel file. Failure to provide this will result in job abandonment and will result in termination.

SECTION 5

EMPLOYEE COMMUNICATIONS

STAFF MEETINGS

Staff meetings will be scheduled based on business need. These informative meetings allow employees to be informed on recent company activities, changes in the workplace and employee recognition.

EMPLOYEE COMMUNICATION METHODS

Important business-related information—such as issues with utilities, events, maintenance, or other matters—may be communicated to the team through SMS, Facebook Messenger, WhatsApp, or other fast digital methods of correspondence.

Employees are expected to maintain a reliable form of communication with their supervisor and respond to messages in a timely manner. While on shift, responses should be prompt, and when off shift, messages should be addressed within the start of the next scheduled shift unless the matter is urgent.

Normal informational updates do not require a response outside of your scheduled shift. However, if the communication is urgent—such as reporting missing keys, covering a last-minute shift, or addressing an immediate operational issue—you are expected to reply promptly, even if you are not currently on shift.

Purpose

Opening Buddies is a core responsibility. The on‑duty opener prepares the facility, verifies systems, and ensures a clean, safe, and fully stocked environment for members.

Initial Steps

These first 3 steps should be completed in this exact order immediately at 3pm as soon as you start your shift.

Turn on all house lights.
Unlock the back door to establish a safe, clear exit route for staff and members.
Immediate Hot Tub Check: before continuing, confirm the hot tub is operating and holding proper temperature (target ~104°F, slight variance allowable in extreme weather). If not at temperature, displaying error, making unusual noise, or otherwise not functioning, notify a supervisor immediately and begin corrective steps per the Hot Tub Guide.

Facility Preparation

The hot tub is a central amenity and must be prioritized during opening.
- Follow the Daily Hot Tub Startup Procedure in the Hot Tub section, further along in this manual.
Vacuum all carpeted areas: private rooms, glory holes, theater, locker room, lobby, office, front entrance, Club Q side entrance, halls, and inside the dry sauna.
Use the wand on the vacuum to vacuum around the bottom of all walls.
Clean bathrooms per the Bathroom Standards further along in this manual.
Clean Showers per the Shower Standards further along in this manual.
Make up all private rooms per the room setup guide.
Empty all ashtrays.
Replace all dirty trash bags with new clean bags.
Clean all glass through the buiding(vending machine windows, hall and theater room mirrors, front office window, display cabinets, front door glass, smoking room door and windowes, etc)
Clean handrails
Clean walls where needed
Clean locker faces
Replace sheets and pillowcases in all levels of the treehouse
Confirm all keys are present and in their designated positions on the board.
Turn on all public area TVs; verify that all video boxes are playing. Reset any units that are not functioning.
Stock the soda machine(supervisor) and take an inventory

Final Readiness Check

Walk the entire facility to confirm cleanliness, stocking, and presentation meet opening standards.
Address any issues immediately; do not defer to later in the shift.

Purpose

The hot tub is a central amenity and must be prioritized during opening. The on-duty staff member ensures the unit is operating, sanitary, and safe for member use.

Hot Tub Daily Startup Procedure

Verify circulation and heater operation; confirm visible water movement, normal pump sound, and that the temperature reading is near the set point (target ~104°F; slight variance allowable in extreme weather).
Remove the cover.
Check water level; top up with water if necessary by turning the water valve handle located just inside the patio door behind the chemical cabinet. After topping off, disconnect and drain the hose completely (prevents freezing in cold weather).
Inspect water clarity; add daily shock treatment (one clear condiment container) and required chemicals per hot tub guide. Disperse chemicals with circulation running and allow adequate mix time before member use.
Turn off the pump and remove the filter; rinse the filter thoroughly between each spline (upright and inverted) and reinstall. Restore power and confirm circulation resumes.
Ensure the patio area and steps are clear, dry, and safe; shovel/sweep snow, ice, and debris as needed.

Member Guidelines

Members may use the hot tub only unclothed in accordance with club policy. If authorized by a supervisor, you may print and post a typed temporary notice (e.g., “Hot tub closed for maintenance”) when applicable and remove promptly once advised to.

Daily Operations

Clean the hot tub and patio daily. Remove debris, wipe down railings/covers, straighten seating, and empty exterior trash.
Never run the pumps with no water in the tub!

Water Quality & Chemicals

Shock daily: add one clear condiment container of shock. Supplies are stored in the storage cabinet by the back door.
Disperse chemicals with circulation running and allow adequate mix time before member use (per product label).
Log each chemical addition and any observations (clarity, odor, foam) in the daily log.
Never add second doses or more chemical unless specifically authorized by a supervisor.

Filter Maintenance

Safety first: turn OFF the hot-tub pump before servicing the filter (eliminates suction).

Remove the grey cover over the filter area.
Twist the round floater counter-clockwise and remove it.
Lift out the grey basket and set aside.
Pull the filter cartridge straight up from the housing.

Filter Cleaning

Stand the filter upright and spray from top to bottom through each spline until runoff is clear.
Rotate to clean all sides thoroughly; flip the filter and repeat for a complete rinse.

Reinstallation

Reassemble in reverse order (filter → basket → floater → cover), then restore power at the breaker. Verify circulation resumes and the unit returns to set temperature.

Issues & Escalation

Send notice to a supervisor for these issues immediately:
- Inability to heat above 100°F after reasonable run time(around 4 hours),
- Unusual pump/motor noise, visible leaks, or error codes,
- Persistent cloudiness/foam/odor after chemical treatment.
If authorized by a supervisor, you may print and post a typed temporary notice (e.g., “Hot tub closed for maintenance”) when applicable to be displayed at the front desk check in window and the back door and remove promptly once advised to.

Seasonal & Cold-Weather Notes

The tub should maintain the standard set point of ~104°F (+/- 1°F) unless otherwise directed by a supervisor.
This temperature may be between 98°F – 104°F during extreme cold

Purpose

A clean, well-stocked bathroom reflects the club’s standards for cleanliness, safety and member care. The on-shift staff member is responsible for ensuring restrooms are sanitary, supplied, and presentable at all times.

Frequency & Responsibility

Opening: Fully clean and stock all restrooms at the start of the day.
Shift Change: Inspect and re-clean as needed. By accepting the shift, you assume responsibility for the cleanliness and readiness of the bathrooms.
As Needed: Re-check and clean/replinish during the shift if usage(large events or foot traffic) or conditions require it (spills, odors, low supplies).

Recommended Workflow

Trash: Empty all trash cans, replace liners, and wipe exterior surfaces of bins.
Toilets: Clean and disinfect the entire unit, including seat (top/bottom), rim, bowl, seat lid, tank, and flush handle. Wipe exterior base and surrounding floor edge.
Sinks & Counters: Clean and disinfect the basin, faucet, and handles; wipe counters and backsplash; polish fixtures dry.
Mirrors & Glass: Remove spots and streaks; ensure a clear, streak-free finish.
Doors & Touchpoints: Wipe and disinfect door faces, edges, locks, latches, and handles (both sides). Include light switches and any grab bars.
Dispensers & Supplies: Refill soap, and toilet paper. Confirm all dispensers operate correctly.
Floors: Vacuum if needed, then mop or wipe down with appropriate cleaner, paying special attention to corners and edges.

Cleanliness Standards

All fixtures appear clean, sanitized, and free of residue or streaks.
No visible soil on floors, walls, doors, or partitions.
Fresh liners in bins; trash removed.
Soap, and toilet paper stocked and functioning.
Neutral, fresh scent—no persistent odors.

Safety & Chemicals

Use approved cleaners/disinfectants and follow all label directions, including contact/dwell time.
Wear gloves and practice good ventilation when using chemicals.
Store chemicals securely after use.
Bleach is strictly prohibited in the buiding.

Shift Handover

Outgoing staff: Complete a final bathroom check before shift end.
Incoming staff: Inspect immediately at shift change; have outgoing employee correct any issues(see the Shift Change Accountability section above)
Note any maintenance needs (leaks, inoperable dispensers, recurring clogs) and inform a supervisor immediately.

Final Check

Flush toilets and verify proper operation; confirm seats and handles are disinfected.
Run faucets briefly and check for leaks/adequate flow.
Confirm supplies are topped up and accessible.

Purpose

A clean, well-maintained shower reflects the club’s standards for cleanliness, safety and member care. The on-shift staff member is responsible for ensuring showers are sanitary, supplied, and presentable at all times.

Frequency & Responsibility

Opening: Fully clean and stock all showers at the start of the day.
Shift Change: Inspect and clean/replinish as needed. By accepting the shift, you assume responsibility for the cleanliness and readiness of the showers.
As Needed: Re-check and clean/replinish during the shift if usage(large events or foot traffic) or conditions require it (spills, odors, low supplies).

Recommended Workflow

Trash: Empty all trash cans, replace liners, and wipe exterior surfaces of bins.
Toilets: Clean and disinfect the entire unit, including seat (top/bottom), rim, bowl, seat lid, tank, and flush handle. Wipe exterior base and surrounding floor edge.
Sinks & Counters: Clean and disinfect the basin, faucet, and handles; wipe counters and backsplash; polish fixtures dry.
Mirrors & Glass: Remove spots and streaks; ensure a clear, streak-free finish.
Doors & Touchpoints: Wipe and disinfect door faces, edges, locks, latches, and handles (both sides). Include light switches and any grab bars.
Dispensers & Supplies: Refill soap, and toilet paper. Confirm all dispensers operate correctly.
Floors: Vacuum if needed, then mop or wipe down with appropriate cleaner, paying special attention to corners and edges.

Cleanliness Standards

All fixtures appear clean, sanitized, and free of residue or streaks.
No visible mold, soap, or soil on floors, walls, doors, curtains, or partitions.
Soap stocked and functioning.
Neutral, fresh scent—no persistent odors.
Ensure lights are set appropriately to a soft dim color.

Safety & Chemicals

Use approved cleaners/disinfectants and follow all label directions, including contact/dwell time.
Wear gloves and practice good ventilation when using chemicals.
Store chemicals securely in their home after use.
Bleach is strictly prohibited in the buiding.

Shift Handover

Outgoing staff: Complete a final shower check before shift end.
Incoming staff: Inspect immediately at shift change; have outgoing employee correct any issues(see the Shift Change Accountability section above)
Note any maintenance needs (such as: leaks, inoperable dispensers, recurring clogs) and inform a supervisor immediately.

Final Check

Run showers briefly and check for leaks/adequate flow.
Confirm soap dispensers are topped up and functioning.

Purpose

Timely laundering prevents backlogs and ensures there are always enough clean linens for members. The on-shift staff member operates the machines safely, keeps the area tidy, and completes all loads before ending the shift.

Scope & Eligible Items

Only club linens may be laundered:

Towels, sheets, pillowcases, table covers
Bar rags and mop heads

Personal clothing is not permitted.

When to Run a Load

Start a load whenever there are three (3) or more dirty items to avoid back-ups during busy periods.

Washer – Setup & Operation

Detergent: Use one scoop of powder per load. Place powder in the bottom of the washer or directly on top of the load.
Cycle: Push in and turn the far-right selector to Light under the Whites section; pull the knob out to start.
Load size: Set to Large or Super. Do not use Small.
Temperature: Use Warm for faster fill and effective cleaning.

Dryer – Setup & Operation

Position: Keep the dryer pulled slightly forward so the exhaust line isn’t kinked or restricted.
Cycle: Set the far-right control to Timed Dry.
Load: Transfer items from washer, close the door securely.
Start: Press and hold the Start button ~3 seconds until the dryer runs continuously.

Lint Sock & Utility Tub

The utility tub in front of the dryer has a lint sock to catch fibers. Clean weekly: turn the sock inside-out and rinse under the sink to remove lint.
Maintain the tub at approximately 50% full of water. If low, add water. When disposing, dump the tub outside at the back of the building. Do not pour into any drain.

Area Care & Safety

Keep the floor dry and clear; sweep lint and empty trash as needed.
Do not overload machines; ensure cords and hoses are secure.
Report unusual noises, leaks, or failure to heat/dry to management immediately.

Shift Accountability

Do not leave wet items sitting in the washer or dryer.
All laundry in progress must be completed before you end your shift. Do not leave laundry for the next shift.

Purpose

Rooms must be ready for the next guest as quickly as possible. The on-duty staff member is responsible for cleaning, restocking, setting the proper ambience, and securing each room after every use.

Turnover Timing

Clean immediately once a guest leaves so the room is available for the next guest without delay.
Complete the full checklist before marking a room as ready.

Linens & Supplies

Install new bed sheet, new pillowcase(s), and new towel(s) in every room.
Rooms 2 and 3 must have two pillows and two towels each.
Insert a new trash bag in the waste bin.

Cleaning Standards

Surfaces: Wipe down all tops, headboards, side tables, and visible shelving.
Drawers: Open and clean out; close neatly.
Ashtray: Empty and wipe clean (where applicable).
Floor: Pick up any trash/debris; spot clean as needed.
Room 3 Under-Bed: Check underneath and remove any items found.

Readiness Checklist

All linens are fresh and neatly placed.
Trash can is empty with a new liner.
Surfaces, drawers, and ashtray are clean.
No trash or personal items left behind.

Lighting & Media

Turn the room light on and set dimmer to approximately 25%—bright enough to see clearly but comfortable.
Turn the TV on (standard home screen or approved default channel/volume).

Security

Lock the door after setup and keep it locked until closing at 4:00 AM or until assigned to a guest.

Final Pass

Stand in the doorway and visually confirm the room meets all standards.
Update availability/board so the room can be assigned immediately.

Purpose

The steam room must be cleaned thoroughly every day. Standing moisture quickly leads to unpleasant odors and unsanitary conditions. This procedure ensures a fresh, safe, and ready environment for members.

Frequency & Responsibility

Daily: Full clean and rinse of all interior surfaces and floor; drain check.
During shift: Spot clean and squeegee as needed after periods of heavy use.
The on-duty staff member is responsible for cleanliness, safe operation, and reporting issues.

Safety & Chemicals

Use approved disinfectant (e.g., Lysol) or a properly diluted bleach solution. Follow label directions and required contact time.
Wear gloves, ensure ventilation, and never mix bleach with other chemicals.
Post “Cleaning in Progress” and “Wet Floor” signage while working; remove when finished and dry.

Startup Verification

Confirm the steam room control panel is turned ON and the system powers up normally.
Run a brief test cycle (1–2 minutes) to verify steam generation and that controls respond.
Report any errors, unusual noises, or failure to produce steam to management immediately.

Cleaning Procedure

Prepare water supply: A rinse hose is attached near the ceiling fixture. Ensure the diverter valve routes water to the shower head/hose so you can rinse all surfaces.
Pre-rinse: Rinse walls, ceiling, benches, door, and floor to remove loose soil.
Apply disinfectant: Spray all interior surfaces (walls, benches, door hardware, and floor). Observe the product’s required contact time.
Agitate as needed: Use a soft brush or non-abrasive pad on high-touch and high-residue areas.
Thorough rinse: Rinse from top to bottom so runoff moves toward the drain. Ensure no residue remains.

Drain & Floor Care

Clear the drain: Make sure no objects or debris cover the drain. Remove any buildup from the grate and surrounding floor.
Squeegee excess water to the drain and leave the floor safe for use.

Final Check

Door closes and latches properly; touchpoints are clean.
All surfaces are rinsed and free of chemical residue.
Drain is unobstructed; room is free of trash and odors.
Controls are ON and the unit is ready for member use (unless closed for maintenance).

Issues & Escalation

Escalate immediately for: no steam production, error codes, persistent odor after cleaning, or drainage problems.
Mark the steam room Closed if safety or sanitation is in question until cleared by management.

Purpose

Every call is an opportunity to provide excellent service and protect member privacy. This guide sets the required greeting, availability expectations, and approved responses so calls are handled consistently and professionally.

Greeting Standard

Answer every call with the approved greeting:

“Thank you for calling Club Buddies, this is [Your Name]. How may I help you?”

Availability & Carry Policy

The portable phone must be on your person for the entire shift, including while opening. Calls must not be missed.
Keep the ringer/vibrate enabled and the battery sufficiently charged.
If you must step away briefly, ensure another staff member is actively covering the phone.

Voicemail / Answering Machine

At the start of your shift, check messages: press Play/Stop to hear new messages and return calls promptly.
Confirm the answering machine is armed (the red light is on) so missed calls can leave a message.
Document returned calls or follow-ups as required by management.

Call Handling Basics

Be warm, concise, and professional. Speak clearly and avoid background noise.
Privacy first: do not share member counts, identities, or other sensitive information.
If you need to place a caller on hold, ask permission and keep holds brief; offer a callback when appropriate.

Common Questions & Approved Scripts

“Is it busy right now? How many people are there?”

Use any of the following responses (do not provide numbers or specifics):

“I can’t give specifics, but it’s been steady. I’m happy to hold a locker for you if you’re on your way.”
“Can’t be specific, but the hot tub, steam room, and Netflix room are open—and it only takes that one special person.”
“I can’t be specific, but it only takes that one special person.”
“Join us—you’ll be one more, and the more the merrier.”

“When is the best time? When does it pick up?”

“It’s totally random—sometimes five guys check in within a few minutes.”
“Weekend nights can be busier, but it can pick up at any time.”
“I can put your room/locker on hold if you’d like to temp out for about an hour to grab a drink or run an errand.”

Professional Close

End calls courteously and confirm the next step when applicable:

“Thanks for calling—see you soon.”
“I’ll hold that locker under your name; safe travels.”
“I’ll pass this along to management and call you back with an update.”

Accountability

Missed calls, unreturned messages, or sharing specifics about member counts are policy violations and may result in corrective action.
Escalate unusual, threatening, or emergency calls to management immediately.

Purpose

To protect cash assets and ensure smooth transactions for members, the change safe and the change bag must remain secure, counted, and funded to the required float at all times.

Security & Access

The safe must remain locked at all times.
Combination: 1429A (authorized staff only; do not share or post).
Never leave the change bag unattended. When not in use, secure it out of public view.

Shift Start & Shift-Change Counts

Count the safe at the beginning of every shift.
During a shift change, count the safe before the outgoing person leaves, with both staff present when possible.
Record totals on the shift form.

Required Floats

Safe minimum: Maintain $500 in the safe at all times.
Change bag minimum: Maintain $500 in the change bag at all times. You are responsible for keeping the bag at its required float.

Drops & Bill Handling

Prioritize dropping large bills to the safe.
Exchange large bills for small bills to keep the bag stocked with usable change.
If the bag accumulates too many large bills, perform a drop and restock with smalls from the safe.

Replenishment & External Change

Replenish the change bag from the safe to restore the $500 float whenever it dips below target.
If small bills run short, Club Q can provide change when the bag is heavy with large bills.

Discrepancies & Escalation

Any discrepancy in safe or bag totals must be noted on the shift form and texted to management immediately.
Do not complete the shift change until both parties agree on the count or management has been notified.

Accountability

Maintaining the $500 safe minimum and the $500 change bag float is a core responsibility of the on-duty staff.
Failure to follow security, counting, or documentation procedures may result in corrective action.

Purpose

Shift change formally transfers responsibility for club operations from one staff member to the next. This procedure ensures a clean, safe, and fully accountable handover with all paperwork completed accurately.

Definition & Scope

“Shift change” means the outgoing employee hands off all operational responsibilities, assets, and documentation to the incoming employee.
When the incoming shift is also the opening shift, complete all required opening tasks in addition to the items below.

Clock-In Verification

Before accepting the shift, confirm you are clocked in on the Homebase app on Clover.
Report any timekeeping issues to management immediately for correction.

Shift Performance Evaluation

Use the Shift Performance Evaluation sheet to document the condition of the club and the prior employee’s close or turnover.

If opening after a closure: The last employee should have signed the middle and bottom of the page attesting that cleaning duties were completed and the club is presentable for business. Conduct a walk-through, grade each area, sign the form, and include it with end-of-shift paperwork (see Documentation & Submission).
If changing from one active shift to another: Walk through together. The outgoing employee must correct any noted items, then sign off those corrections. The outgoing employee submits that completed evaluation with their end-of-shift paperwork.

Key Validation Report

Complete the Key Validation Report at every shift change to confirm that all locker keys and room keys are present and accounted for.
This report assigns key custody to the incoming employee. Note any missing or damaged keys and notify management immediately.

Walk-Through Standards

Verify restrooms, rooms, common areas, and amenities meet cleanliness and readiness standards.
Check supplies (paper goods, chemicals, towels/linens) and restock as needed.
Confirm all doors/locks and equipment (including hot tub/steam) are in proper status for the time of day.

Documentation & Submission

Attach the completed Shift Performance Evaluation and Key Validation Report to the end-of-shift paperwork.
Submit/fax per current management instructions. If a fax fails or paperwork is incomplete, notify management immediately and document the issue.

Discrepancies & Escalation

Record any discrepancies (missing keys, cleanliness issues not corrected, equipment problems) directly on the forms.
Text or call management for guidance if an issue cannot be resolved before the handover is complete.

Accountability

By signing the forms and accepting the shift, the incoming employee assumes responsibility for the facility and keys.
Failure to complete evaluations, key validation, or documentation may result in corrective action.

Purpose

Cash drops secure excess cash and create a clear chain of custody from the register/change bag to the drop safe. Follow this procedure to minimize risk, keep usable change available, and document every deposit accurately.

When to Drop

Immediately drop large bills ($50s, $100s) as they are received.
Perform a drop whenever the change bag is heavy with large bills or low on small bills.
Perform a drop at shift change or any time management directs.

Facing Currency

All money placed in a drop must be faced:

All bills face the same direction and are right-side up.
Organize by denomination (largest to smallest).
Flatten and remove foreign objects (paper clips, notes, receipts).

Prepare the Drop Envelope

Count & face the currency.
Complete the envelope clearly:
- Date and time
- Your printed name and initials
- Shift (Open / Mid / Close)
- Source (Register / Change Bag / Window)
- Denomination breakdown and total amount
Seal the envelope and initial across the seal.

Make the Drop

Take the sealed envelope directly to the drop safe.
Insert the envelope and ensure it is pushed fully inside—do not leave envelopes in the slot or hanging in the chute.
Verify the door closes flush after the drop.
You are responsible for ensuring your deposit is made and secured in the safe.

Documentation

Record each drop on the shift form/log with date, time, amount, and your initials.
Note the reason for the drop (e.g., “large bills,” “shift change,” “restock smalls”).

Keeping Change Available

Drop large bills and retain small bills to keep transactions moving.
If small bills are low, perform a drop and then replenish the change bag from the safe per Cash Handling policy.

Issues & Escalation

If the safe is jammed or overfull, stop and notify management immediately. Do not leave a drop outside the safe.
For any discrepancy (miscount, damaged bills, envelope error), annotate the shift form and contact management.

Security

Never leave cash or prepared envelopes unattended.
Do not discuss safe procedures or combinations with anyone not authorized.
All cash handling is subject to audit; failure to follow this procedure may result in corrective action.

Closing Time & Authority

Begin closing procedures only at 4:00 AM.
At 4:00 AM, turn on all main house lights to prepare for the sweep and shutdown.

Member Sweep & Exit Confirmation

Verify that all guests have exited:
- Check visibility through the ID slots/front view.
- Walk every room (including private rooms and common spaces).
- Inspect the outside patio and any secluded areas.
Once the facility is confirmed clear, lock the front exterior door (done only after 4:00 AM).

Shift Report & Paperwork

Close out your shift report immediately, following the same process used at shift change.
Complete and file any required forms/logs per management instructions.

Equipment Shutdown

Turn off the music amplifier.
Turn off all TVs.
Turn off all LED strip lights.

Amenities & Furnishings

Hot Tub: Place the cover on securely.
Bring the fake plants and cushions into the locker room for overnight protection.

Doors, Locks & Room Status

Engage the push-bar lock (bar extended), then lock the door. Leave the key in the deadbolt as directed by management.
Unlock and open all rooms and glory holes so they are accessible for cleaning/inspection first thing in the morning.

Linens & Common Areas

Remove all sheets and pillowcases from the treehouse and common areas.
Bring all dirty laundry/linens to the front for processing.

Steam Room — Overnight

Leave the steam room door open to allow moisture to dissipate overnight.

Adjacent Tenant Check

Confirm that no Club Q employees are next door before arming the building.

Final Lighting & Alarm

Turn off all main lighting once interior checks are complete.
Set the alarm per the standard code/procedure.

Final Door Lock Sequence

Before closing the front door, push in the handle’s push-button lock.
Close the front main door and lock the deadbolt with the key.

Purpose

There is always valuable work to be done. Extra Work tasks keep the club looking its best, reduce future workload, and improve member experience. When you have completed required duties and the floor is quiet, choose items from the list below instead of using personal electronic devices.

How to Prioritize

Members first: Pause extra tasks immediately if a member needs assistance.
Visibility: Tackle high-visibility areas before back-of-house.
Safety: Use proper PPE and safe body mechanics; do not move heavy furniture alone.
Quality: Finish one task completely before starting another.

Approved Extra Tasks

Dust tops of rooms and high horizontal surfaces.
Clean TV screens and bezels; remove fingerprints and smudges.
Wipe down picture frames and glass; polish to a streak-free finish.
Clean vending machine fronts and top surfaces.
Dust/clean locker tops; wipe locker exteriors and handles.
Clean interiors of lockers; allow proper disinfectant contact time.
Pull drawers and beds away from walls (with assistance if heavy); vacuum underneath and behind.
Blow out computer cases/vents with compressed air; wipe peripherals and cable-manage where appropriate.
Check easily reachable ceiling tiles for unauthorized items (toys, lube, weapons, etc.); remove and report as required.
Restock the soda machine as needed; face labels and rotate stock (FIFO).
Re-organize and clean the office; file items neatly and clear surfaces.
Dust and deep clean the laundry room; clear lint, wipe appliances, tidy shelves.
Clean or replace air filters per schedule; note dates on the filter or log.
Clean smoke eater filters; reinstall securely after drying.
Clean and wipe down trash cans (inside and out); replace liners.
Skim the hot tub surface; remove debris and confirm clarity.
Deep clean the patio; sweep, rinse, and wipe seating surfaces.
Replace/repair minor lighting (lamps, bulbs, shades) where trained and authorized.
Spot clean carpet and high-traffic areas; treat stains per product directions.
Touch up paint on scuffed walls/trim where supplies and approvals are provided.
Deep clean bathrooms: fixtures, partitions, floors, and touchpoints.
Deep clean glory holes: disinfect surfaces, doors, and surrounding walls.
Deep clean rooms: mattresses (per policy), headboards, furniture, and baseboards.

Completion & Handover

Return tools/chemicals to their storage locations and leave the area tidy.
Log notable work completed and any supplies used or needed.
Report maintenance issues (lighting, hardware, plumbing, electronics) to management.

Private Rooms

Doors & handles — clean and disinfect.
Mirrors & pictures — clean glass and frames.
Side cabinets — wipe inside and out; organize contents.
Under mattresses — remove all trash/debris.
Linens — remove sheets; disinfect mattresses with approved bleach cleaner; lightly deodorize pillows (e.g., Febreze) and allow to dry.
TVs — dust and clean screens; confirm power/remotes.
Wall lights — wipe fixtures and shades.
Trash cans — empty, clean inside/out, and re-line.
Ashtrays — empty and clean thoroughly (where applicable).

Back Video Booths

TVs — clean screens and bezels; verify operation.
Chairs — wipe seats, backs, and legs.
Pictures & mirrors — clean glass/frames.
Booth lighting — dust/wipe fixtures and switches.

Back Computer Stations

Monitors — clean screens with appropriate wipes.
CPUs — dust exteriors/vents; ensure cables are tidy.
Keyboards & mice — disinfect touch surfaces.
Desktops — clear and wipe down completely.
Chairs — wipe and straighten.
Ashtrays — empty and clean (if present).

Locker Room

Locker exteriors — wipe doors/handles.
Open each locker — spray interior with disinfectant; allow contact time; wipe dry.
Metal towel can — disinfect inside/out.
Tops of lockers — dust and wipe.
Under lockers — vacuum and edge clean.
Vending machines — clean exteriors and fronts.
TVs — clean screens; verify operation.
Stools — wipe seats/legs; align neatly.
Trash cans — empty, clean, and re-line.
Exit door — clean crash bar and touchpoints.

Patio

Surface — spray off and clean patio floor.
Cigarette container — empty and wipe.
Trash can — empty, clean, and re-line.
Bench/seating — wipe clean and dry.

Tree House (Bottom & Top)

TV — clean screen and controls.
Trash can — empty, clean, and re-line.
Under mattresses — remove all trash/debris.
Linens — remove sheets; disinfect mattresses with approved bleach cleaner.

Sling Room

Mirror & pictures — clean glass/frames.
TV — clean screen and verify operation.
Sling — spray with approved disinfectant; wipe fully.

Theater Room

TVs — clean screens and bezels; confirm sources.
Ashtrays — empty and clean.
Smoke eater/filters — remove, clean, and reinstall.
Pillows — light fabric freshener; allow to dry.

Glory Hole Rooms

TVs — clean thoroughly; verify operation.
Chairs — wipe all surfaces.
Pictures & mirrors — clean glass/frames.

Front Computer Station

Monitor — clean with appropriate screen wipes.
Computer — dust exterior/vents.
Keyboard & mouse — disinfect touch surfaces.
Desktop — clear and wipe down.
Chair — wipe and straighten.
Ashtray — empty and clean (if present).
Black wall ledge — dust entire length.

Upper Bathroom

Pictures, mirrors & whiteboard — clean and polish.
Sink & stand — clean/disinfect; polish faucet.
Paper towel dispenser — clean and refill.
Trash can — empty, clean, and re-line.
Stall door — clean both sides and hardware.
Toilet paper holder — clean and refill.
Toilet — clean/disinfect bowl, seat (top/bottom), rim, and base; add bleach tablet to tank if needed.

Front Bathroom

Shower — clean fully with approved bleach cleaner; rinse surfaces.
Shower curtain — spray/disinfect; wipe or replace if needed.
Urinal — clean/disinfect inside and exterior surfaces.
Floor — mop with approved cleaner; dry safety check.
Door knob — clean and disinfect.
Mirror & picture — clean and polish.